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TSJ Open Positions

Open Positions

Concessions Cashier

On-Call Variable


Position Summary

The Cashier tallies and turns in daily receipts, and is responsible for a bank and handles cash, and provides exceptional customer service to clients. This is an on-call union position, and all individuals in this role are represented by UNITE HERE! Local 19.


Position Responsibilities

  • Greets guests in a courteous and friendly manner. Answer and engage in customer service orientated conversations related to, but not exclusively, products/menus, events and facilities. Respond appropriately to customer complaints.
  • Demonstrates knowledge of products/menus and be able to answer specific questions including describing the products/menus.
  • Promote and up-sell products/menus to increase sales revenue.
  • Inputs orders into a register at point of sale and create a receipt for a cash or credit card transaction. Follow current voucher processes.
  • Verifies validity of charges, receives payment from guests (cash, credit card, voucher), and when cash is tendered, refund back any change.
  • Maintain register and register area clean.
  • Follow current pickup/drop off process for cash and cash handling policies
  • Work with vault staff to ensure minimal exposure of cash through cash pick-ups.
  • Participate in random cash audits & attend mandatory meetings.

Position Requirements

  • Able to speak, read and write in the English language effectively.
  • One (1) year experience in customer service or handling cash.
  • Scheduling flexibility is essential, willing to work evenings, nights, weekends and holidays.
  • Successful completion RBS training and valid California Food Handler certification.
  • Must have basic knowledge of food and beverage handling.
  • Ability to pass customer service examinations.
  • Experience with working in a customer service oriented environment and handling cash and point of sale systems.
  • Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
  • Good oral and written skills necessary for completion of requisitions, balance sheets and vouchers.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to work standing and work in confined spaces for long periods of time.
  • Ability to lift up to 50lbs and repetitive tasks.


Salary: $22.29/hr


    Team San Jose is an equal opportunity employer.